Shipping policy

Last updated: October 15, 2025

Shipping Policy

• Orders ships in 1–2 business days after payment is processed.
• Delivery estimates are based on shipping option chosen at checkout. 
• Tracking is emailed when your order ships.
• Rates are calculated at checkout.
• For address fixes, email hello@sparklinuts.co ASAP. If a package returns due to an incorrect/insufficient address, we can reship or refund product price minus original shipping once received back.

Damaged deliveries

• If cans arrive punctured, leaking, or severely crushed, we’ll issue a credit for the affected quantity, or replace them if the affected quantity is greater than 3 cans.
• Cosmetic dents alone aren’t refundable (dents can occur in transit and are safe to drink).
• Send order details and photos to hello@sparklinuts.co.

Missing deliveries

• Please allow 24 hours after the carrier marks “delivered” and check common drop areas/neighbors.
• Still missing? Email hello@sparklinuts.co with your order info so we’ll work on a replacement or full refund.

Additional issues

• Email hello@sparklinuts.co with subject “Return” or “Refund” and your order details; our team will help.

Refund timing

• Approved refunds go to your original payment method (allow 5–10 business days to appear).
• Credits are issued as digital codes and do not expire.